B2B SALES AND PRODUCTION TERMS AND CONDITIONS
Legal Disclaimer
All content, information, images, text, logos, designs, and documents on this website belong to Greenloom or are provided under legal usage rights. The site content is for informational purposes only.
Basic Information About the Return Policy
This text has been prepared to define the general principles regarding all sales, production, and collaboration processes carried out between Greenloom and corporate clients.
1. Scope
All products and services offered by Greenloom are considered custom-made (B2B) for corporate clients. Therefore, these transactions are not considered distance sales or retail consumer sales under the Law No. 6502 on Consumer Protection.
2. Custom-Made Nature
All products offered by Greenloom are:
• Customized to corporate identity
• Adapted in terms of size, color, material, and logo
• Planned specifically for the project
custom-made.
Therefore, there is no right to cancel, return, or withdraw from orders for products that have been confirmed.
3. Order and Confirmation Process
Orders;
• Written offer
• Sample approval
• Technical specifications
• Written approval via email or contract
will be finalized after this. Production will not begin without written approval.
4. Pricing
Prices are determined according to:
• Production quantity
• Material type
• Labor
• Brand adaptations
• Delivery time
and are limited to the offer period. Greenloom reserves the right to update prices depending on cost changes.
5. Payment Terms
Payment terms will be specified in the offer or contract agreed upon between the parties. Unless otherwise specified:
• Advance payment before production
• Balance payment after production
will be taken as the basis. Delivery will not be made until payment is completed.
6. Delivery Time
Delivery times are estimates and may vary due to:
• Supply chain
• Material supply
• Production capacity
• Force majeure
Greenloom cannot be held liable for indirect damages arising from reasonable delays.
7. Sample and Product Acceptance
Products for which sample approval has been obtained are considered the reference for production. Conformity to the sample is the basis for delivered products. Subsequent objections based on preference for products conforming to the accepted sample are not valid.
8. Intellectual Property and Confidentiality
The client's logo, design, and corporate materials will only be used within the scope of the relevant project.
The parties undertake not to share commercial and technical information obtained during the project with third parties.
9. Limitation of Liability
Greenloom's liability is limited only to the products and services covered by this contract. No liability is accepted for indirect damages, loss of profits, or reputational damage claims.
10. Applicable Law and Jurisdiction
In any dispute arising from these terms, the laws of the Republic of Turkey shall apply, and the Istanbul Courts and Enforcement Offices shall have jurisdiction.